Advocacy Charter  

Spot Advocacy works independently of statutory services and all other areas of service delivery. We are free from influence and conflicts of interest enabling us to best represent our clients.

Spot Advocates will be clear about their role, including its remit and boundaries, at all times. 

Spot Advocates will always be led by the wishes and interests of their clients. Spot Advocates are non-judgmental and respectful of all views, cultures and experiences. 

Information held by Spot Advocacy will be kept confidential and in accordance with its Confidentiality Policy. Spot Advocates are aware of when confidentiality may be breached in accordance with its Safeguarding Policy. 

Spot Advocates will support clients to self advocate wherever possible. Spot Advocates will endeavor to support clients to access information so as to exercise choice and control across different aspects of their lives.

Spot Advocates will explore the preferred communication of each clients including using communication aids such as Talking Mats where appropriate.  

Spot Advocacy ensures that it is well managed employing effective use of recording, monitoring and evaluation. 

Spot Advocacy is committed to protecting vulnerable adults and children. It has clear Safeguarding policies and procedures and all Spot Advocates work in accordance with those processes and responsibilities. 

Spot Advocates will ensure that all clients are treated fairly and respectfully both by ourselves and others. Spot Advocates will accommodate all reasonable adjustments of its clients so as to provide meaningful opportunities of engagement. 

Spot Advocates are appropriately trained, qualified, supported and supervised. Spot Advocacy provides a supportive culture and seeks further support where necessary e.g. by accessing legal advice.